Privacy policy

Mother of Rave ("MOR", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, make a purchase, subscribe to our marketing communications or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment details (processed securely through third-party payment providers)

Website Information

We may automatically collect certain information about your device and website usage, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referral websites

This information helps us improve our website and customer experience.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and fulfil orders
• Provide shipping updates and order confirmations
• Respond to enquiries and customer service requests
• Improve our website and products
• Prevent fraud and maintain website security
• Send marketing communications (where you have opted in)

MARKETING COMMUNICATIONS

If you subscribe to our mailing list, we may send you updates about new products, promotions, launches and other MOR news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

PAYMENT INFORMATION

Payments are processed through secure third-party payment providers.

Mother of Rave does not store or have direct access to your full payment card details.

COOKIES

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and personalise content.

You can choose to disable cookies through your browser settings, however some website functionality may be affected.

SHARING YOUR INFORMATION

We may share your information with trusted third-party service providers where necessary to operate our business, including:

• Shopify
• Payment providers
• Shipping and fulfilment providers
• Marketing platforms
• Analytics providers

We do not sell, rent or trade your personal information to third parties.

DATA SECURITY

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, disclosure or alteration.

However, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.

ACCESSING YOUR INFORMATION

You may request access to the personal information we hold about you or request corrections if any information is inaccurate.

To make a request, please contact us using the details below.

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page and will take effect immediately upon publication.

CONTACT US

If you have any questions regarding this Privacy Policy or how your information is handled.